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FREQUENTLY ASKED QUESTIONS

I cannot log in - what do I do?
Contact Technology Support Services at [email protected], x4357 (HELP) or 419-434-4357.
What do I do if I forgot my username and/or password?
Contact Technology Support Services at [email protected], x4357 (HELP) or 419-434-4357.
Who can I call with questions?
If it is an issue that requires login or technical assistance, contact Technology Support Services at [email protected], x4357 (HELP) or 419-434-4357.
If you have a question regarding content for a particular academic area or department, you will need to contact that particular unit. The University of Findlay is open Monday through Friday 8:00am-5:00pm EST. Please check with each department for extended hours.
What happens if I get a "PAGE NOT DISPLAYED" or "404 ERROR"?
Instead of using the “Back” button, click on the left navigation or bread crumbs at the top of the page to go back.
After your session has been idle for 10 minutes, a countdown clock will appear showing you have 8 minutes before you are automatically logged out. Click the OK button on this screen to refresh your session clock. If you are automatically logged out, you will have to login to MYFINDLAY again.

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